Privacy Policy

Dentaround is committed to protecting your personal information. If you have any questions about our Privacy Policy, you can contact our Privacy Officer at privacyofficer@dentaround.com or through the contact information listed below.

This Privacy Policy describes Dentaround's privacy practices and procedures on the collection, use and disclosure of your information when you use the website and informs you about your privacy rights.

We collect your personal data to provide and improve the website. By using our website, you agree to the collection and use of information under this Privacy Policy. 

Interpretation and Definitions

Interpretation

The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For this Privacy Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to DENTAROUND SLTD, 17 Trayko Kitanchev, 8000, Burgas, Bulgaria.

Website refers to Dentaround, accessible from https://dentaround.com/

Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

Country refers to Bulgaria

Device means any device that can access the website such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the website, to provide the website on behalf of the Company, to perform services related to the website or to assist the Company in analyzing how the website is used.

Usage Data refers to data collected automatically, either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).

You means the individual accessing or using the website, or the company, or other legal entity on behalf of which such individual is accessing or using the website, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address

First and last name

Phone number

Medical information

Usage Data

Usage Data

Usage Data is collected automatically when using the website.

Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

When you access the website by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. 

We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies used are tags, and scripts to collect and track information and to improve and analyze our website. The technologies we use may include: 

Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you don't accept cookies, you may not be able to use some parts of our website. Unless you have adjusted your browser setting to refuse cookies, our website may use cookies. 

We use the following cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These cookies are essential to provide you with services available via our website, enabling you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. 

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These cookies identify if users have accepted the use of cookies on the website.

For more information about the cookies we use and your choices regarding cookies, please see the cookies section of our Privacy Policy.

Use of your Personal Data

We may use Personal Data for the following purposes:

To provide and maintain our website, including monitoring the usage of our website.

To provide information about dental treatments, flights, accommodations, and similar services.

To offer or book services on your behalf concerning the contract for the services you have requested or any other contract with us through the website.

To contact you by email, phone, or other equivalent forms of electronic communication, regarding updates or informative communications related to the functionalities or contracted services.

To inform you about our services or those of our partners that we believe may be of interest to you (provided that we have received valid consent from you if such consent is required).

To better understand your needs as a customer and determine eligibility for our services.

To provide ongoing service and support, including resolution of any issues with the services you request from Dentaround.

For other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, website, services, and marketing.

Please be aware that Dentaround may be required to provide certain personal information to our service providers to deliver your experience. For example, if you book accommodation through Dentaround, we'll be required to provide certain personal information to the accommodation provider to secure your booking. When you book services with us, you consent to the collection, use and disclosure of your personal information by Dentaround, and the corresponding collection and use by the relevant partners or suppliers, to administer and deliver the services you requested. 

Retention of your Personal Data

We'll retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We'll retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We'll also retain Usage Data for internal analysis purposes.  

Disclosure of your Personal Data

Business Transactions

In connection to a merger, acquisition or asset sale, your Personal Data may be transferred. We'll notify you before your Personal Data is transferred or becomes subject to a different Privacy Policy. 

Law enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation.

Protect and defend the rights or property of the Company.

Prevent or investigate possible wrongdoing in connection with this website.

Protect the personal safety of website users or the public.

Protect against legal liability.

How is your Personal Data protected?

The security of your Personal Data is our priority. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information. Unfortunately, no collection or transmission of information over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information. 

How can I access my information, and whom can I contact for more information?

You have the right to request access, updates and corrections of inaccuracies in personal information by emailing or writing to us, using the contact information listed below. We may collect certain personal information to verify the identity of the individual seeking access to their personal information records. 

Attn: Privacy Officer

Dentaround

17 Trayko Kitanchev

Burgas, 8000

Tel: +359 893 315 418

Email: privacyofficer@dentaround.com 

If you are resident in the UK, European Union or European Economic Area then you have the following additional rights:

To be informed how long your personal information will be retained by us or the basis on which we make decisions about how long we retain your personal information.

To require that your personal information is deleted by us, subject to any necessary legal requirements we may have to retain the information.

To object to our processing of your personal information or to restrict the processing of your personal information (but we may be unable to provide certain services to you without processing this information).

To receive a copy of any personal information we hold about you in a portable format.

To launch a complaint with the relevant supervising authority.

Links to other websites

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you'll be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. You're advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they're published on this page.  

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: privacyofficer@dentaround.com

By visiting this page on our website: https://dentaround.com/contact

By mail: 17 Trayko Kitanchev, Burgas, 8000, Bulgaria